MENU

Complaints

Mulburries offers many different service lines and our teams always aim to provide the highest levels of service.
If something goes wrong, we’d like the chance to put it right.
We’d welcome the opportunity to speak to you in the first instance, so please contact the head of the team in the office you dealt with.
They’ll discuss your feedback and agree next actions with you.

Residential Sales Complaints

For residential sales matters please fill out the form by clicking the button below.

Residential Lettings Complaints

For residential lettings matters please fill out the form by clicking the button below.

General Complaints

For general complaints, please fill out the form by clicking the button below.

Our team will be in touch within three working days to discuss the next steps.

Your feedback on what we do right and what we need to improve impacts on how we work and train our staff ensuring we deliver a consistent quality service to all of our customers.

We would hope to resolve any issues you raise with us, however if after following our internal complaints handling procedure you still feel we have not done so, you are free to contact our Ombudsman:

Property Redress Scheme
Premiere House, 1st Floor
Elstree Way
Borehamwood
WD6 1JH

0333 321 9418

 


www.theprs.co.uk/ContactUs

We’re also regulated by NAEA & ARLA Propertymark.

Sales/Lettings Complaints Form

Please enable JavaScript in your browser to complete this form.
Name

General Complaints Form

Please enable JavaScript in your browser to complete this form.
Name

Send to a friend

Send details of Complaints to a friend by using the form below.